Reviews
The best experience ever!!
Best plumbing service I have ever used. I have been using this company for over 3 years, and every technician they send has been great. Excellent. Thanks, John
I spoke with Jared for the initial phone call. He was fantastic. Very knowledgeable and was able to get my appt set up very quickly. Rudy was the service tech for my home heater issue. Apparently the gas valve within the heater had failed and needed to be replaced. Rudy contacted the manufacturer directly and was able to have them issue out another valve under warranty FOR FREE! I would never have known this if Rudy and Saddleback didn't go out of their way to contact the home heater manufacturing company directly. All I had to pay was the more than fair labor price for the new valve installation. My wife and kids are no longer huddling in blankets on the coach at night and in the mornings. Our house is no longer an icebox. Thanks so much to Jared, Rudy and Saddleback. We couldn't be happier with the level of service and expertise. Wish I could give more than 5 stars. Thanks again Saddleback Plumbing!!
My only complaint was not being able to get a "that day" appt. Your phone and service people were just great. I'm glad I found you. I hope I WON't need your services very often, but when I do, I won't hesitate to call. Great job!
Timely, efficient and effective - I can't imagine how it would have gone better short of not having to call at all!
Every thing went well and arrived when he said he would.
I have used Saddleback Plumbing several times in the past for plumbing repairs and upgrades for my home, and my recent experience with their service team continues to be outstanding. Mike arrived on time, expertly diagnosed my plumbing issue, clearly explained my options, and then promptly provided a detailed estimate for the job. I approved the estimate, and the work was subsequently completed competently using high-quality materials and workmanship, and the area where he worked was left clean and undamaged. Given the continued professionalism and expertise demonstrated by the Saddleback Plumbing team, I highly recommend their fairly priced services for all your household plumbing needs.
Tarek was extremely professional, polite and effecient. He was very concerned about cleaning up and replacing the furniture and decor that had to be moved to perform the service. Highly appreciated and I would recommend him and Saddleback Plumbing.
Great job !