Reviews
Victor listened to description of the problem, told us how he planned to solve it and then fixed it without adding new parts or other unnecessary upcharges. He also took a few minutes to check for moisture in the drywall in another part of the house. This is our second very good experience with Saddleback and we plan to always make you our first call.
Vincent was very professional and helpful; a nice man. Would recommend him and Saddleback Plumbing.
Thank you for a great job!
James was helpful and informative.
I have utilized Saddleback Plumbing before and expected excellent performance. Once again I received that. From the lady receptionist, the coordinator, who kept me informed on the time the technician would be available, to the technician, (Memo). who after a few words with me went to work and repaired my sink and toilet. He kept me informed on his estimated work and with changes the price changes. He completed his work quickly and solved all the problems. I will use Saddleback Plumbing again.
I had a major issue with carbon monoxide poisoning!! I ended up in the hospital for the afternoon. After I had the Gas Company come out I contacted Saddleback Plumbing for advice. Chris was out within the hour! He explained that it could have been caused by a blocked vent( my roof was being replaced at the same time)but that my water heater was 20 years old and should be replaced. With his advice I had the roofing company come back to inspect the vents and they were "replaced".
His advice was very helpful and he and his assistant were very professional, & "safe" (masks and social distancing). My new water heater is installed and working fine!!