Reviews
Service was provided in a timely manner. Service Technician was polite, thorough, and did a good job explaining things and cleaning up.
We have used Saddleback Plumbing for years and we have never been disappointed with their service. We have been impressed with the efficiency and honesty of their technicians and have referred them to family and friends. My heating thermostat failed last week during one of the coldest weeks of the decade! Kris arrived and tested every aspect of the heating/ac system….inside and out. He determined the unit was still under warranty. He checked for availability of parts and conferred with the shop. He thoroughly explained what he was doing and why during the time he was here. He described the best course of action for the situation and we agreed. He returned the next day to replace the faulty pad. He checked every point of installation and explained why. Kris was prompt, courteous,and professional. He patiently answered every question and was knowledgable about the system and explained in laymen's terms. He didn't sit in his truck during the time the unit needed to get up to speed. Instead he checked and changed filters. This is why we never hesitate to call Saddleback Plumbing! They care about their clients and their technicians mirror that care.
You are our first choice for plumbing needs... and boy have we needed you! Thank you for courteous and efficient help!
Richard Melvin is extremely professional and dedicated. His expertise is valued and we greatly appreciate his service.
Fine
Thank you Saddleback Plumbing! Great service from the girls directing my calls to Russell who came and worked on my AC repair. Russell was awesome! Professional, Fast working and Very Respectful and courteous. For the guys out there, if your wifes is on you cause the AC broke during a heat wave look no further CALL SADDLEBACK PLUMBING ask for Russell if he's available.
Chris is terrific!
Richard Martin is outstanding. He is friendly, courteous, polite and very knowledgeable.
Arrived on time; found the slab leak; capped off the cold line for a temporary fix. Advised me of my options.
Ken M was amazing. I had a huge faucet issue and Ken explained options as we proceeded. His experience and high level of professionalism are appreciated. I used Saddleback Plumbing on several occasions and the high level of service always exceeds my expectations. Thank you Kenny!