Reviews
My water pressure was way too high so I called to have the pressure relief valve replaced. Got an immediate appointment for the following day. they called back and offered to do the job later the same day and it was done in no time. Their plumber was fast, professional and courteous. I have used Saddleback many times over the years ... always great service.
Jared was great!! Fixed everything and explained it also
I recently called for check of my hydronic heating system which stopped working after recent re-pipe. Service was quick, on time and the thought was that some of the piping may have been installed incorrectly creating the problem of no heating. He did not take things apart, which would have cost hundreds of dollars but suggested to contact the re-pipe company and have them take a look, before encountering any additional cost. And that is exactly what the problem was. Re-pipe company made the repairs needed and heating is on. Thank you Saddleback Plumbing for your great customer service. AND to top it all off, they did not even charge a service call fee....Thank you again, you are appreciated!
The plumber who came out to my house was AWESOME. He was extremely knowledgable and spent a lot of time with me looking at everything before he started the work. I learned a lot from him about how to keep things maintained better and he explained the pricing structure in detail before starting the work. He was early for the appointment but waited outside, extremely professional, wore his own booties to come inside and kept me posted throughout of his progress, what he was going to do next, etc. I would definitely recommend Saddleback Plumbing and will use them again! Thank you!!!
I had the opportunity to use Saddleback Plumbing today for a water leak in the wall behind our bathroom sink. Saddleback Plumbing went out of their way to get a plumber to our home to resolve the problem. I was incredibly impressed with the service and professionalism of the assigned plumber (Memo Hadzimehmeda) who did all the necessary repairs. The work was completed in a reasonable period of time and to my complete satisfaction. I highly recommend Saddleback Plumbing any plumbing needs.
The technician (Dylan) showed up on time, took his time to do the job correctly and actually did an extra job while he was in our home. He was informative and extremely courteous. All of Bill's technicians are extremely courteous. I was extremely satisfied with the work done.