Reviews
Highly recommend!!
Our ac died during a heat wave (didn't even everyone's?). We have used Saddleback for years and working with them is always a pleasure.
James came to our house and assessed our issue. I appreciated that he asked many questions about how our old system worked so that he could make appropriate recommendations for our home. He prepared a bid for us very quickly so that we were able to schedule the installation. Even though it was peak season, our new ac was installed just 1 week after the old one quit!
When Mike & Shawn arrived to install, it was clear that they had spoken with James and already were up to speed on the specifics of the job. It was really nice not to have to repeat any of the information I had shared with James!
The team was great. Polite and very conscientious and they cleaned up everything. You would never had known a major project took place that day.
The post install inspection was a breeze because the guys did a great job. Thank you!
Excellent, on time, effective.
Knowledgeable, reliable, quick.
Very satisfied, will use again.
So grateful for Chris today. Showed up on time and evaluated and fixed the plumbing problems in a very professional and quick manner. Would recommend him without hesitation and will use Saddleback again when needed.
Kenny was so helpful, friendly and patient. He was so sweet to my two little girls. He brought them bracelets and really made and effort to be sweet to them. he had amazing things to say about working for a company like Saddleback. He was so quick and it made my day so easy. I hadn't realized that I didn't pay him and he was so kind in asking me for payment after a little while of chatting. I was busy with my two little kids and I work from home so I was sidetracked and hadn't realized that I still needed to pay!!! I have never had a bad experience with Saddleback and today was no exception!
Scott was very professional, proficient and personable. He explained what needed to be completed very clearly.