Reviews
Prompt service and the service was completed in the appointment time slot provided.
Appointment scheduled for Tuesday morning on a Sunday even though office was closed.
Office called advising when tech was on the way to the home.
The tech, Mike A, was helpful, informative, and completed the work efficiently and effectively.
The tech wore disposable shoe covers over his work boots while entering and working in the home.
I highly recommend Saddleback Plumbing Heating & Air. The family became aware of Saddleback Plumbing when they bought out Earl's Plumbing. Saddleback Plumbing provides the same level of service and quality. Because of the high level of service, the bill seems reasonable to me. When you need to get a repair done right the first time, this is the company to use.
I'm a residential builder in Huntington Beach. The City had requested that I provide them with a video of a sewer lateraI that I just had installed at our new construction site on Alabama Street in the City. I contacted Saddleback Plumbing for the job, and had the pleasure of meeting Joe Castro at my job site in Huntington Beach to provide the video for HB Public Works. He was prompt, courteous and very professional in his duties. He also communicated very well with me and accomplished his work in a timely manner. I would highly recommend Joe and Saddleback Plumbing, and look forward to working with you in the future.
Nice and friendly technician and he did a great job.
Saddleback Plumbing is very customer oriented and professional. I had a great experience with them when Jared and Joe went out of their way to clear confusion caused by an outside parts supplier, make things right, and streamline a process made complicated by my insurance company. Saddleback got the job done. Their MVP program brings prices down and is really worthwhile if you have a list of things needing to be fixed. They were very receptive and patient about all of my pricing questions.
Burke was fast, efficient, clean and super helpful. I was very pleased with the 3 jobs he did. I have used them for more than 10 years. Never unhappy!
My entire HVAC system died and needed replacing quickly (January! Brrr!). Saddleback came right out, gave me a fair price, and had the job done in less than a week, from placed order to finished installation, and a warm toasty house again.
Saddleback has been taking care of all my plumbing needs for the 12 years I've lived in this house. They are reliable, professional, and reasonable by cost, but what I really appreciate about them is how transparent and upfront they are about what could be done, or what should be done. They always give options. Love that. They have earned my trust, which is priceless with your plumber!
And special thanks to Chris, who was my point guy and lead tech. Excellent work, superior professionalism, and a great communicator. The best!
March 2024, Chris and Saddleback to the rescue again! I stepped into the garage last week and the floor was covered in water. Water heater had given up the ghost and flooded the garage. I called Saddleback @ 9am in the morning and by 5pm that evening I had a new water heater up and running (and a garage drying out, slowly).
The service Saddleback Plumbing offers is as good as it gets, truly. You guys are great, but I sure hope this is my last major plumbing/heating disaster for the year!
They did what and when they said they would.
took extra care with the quality of their work. very satisified.
Outsstanding! Friendly!