Reviews
Prompt arrival of the plumber and quickly knew what was involved, especially in the bathroom, someone had welded one of the valves and he had the tools to cut through and replace it.
I needed a new garbage disposal and had a Meon brand on his truck. The new garbage disposal was quieter and seemed more efficient that included a sturdy rubber gasket to prevent anything unwanted going down while the disposal was running.
Both jobs were done and left clean after performance.
I needed a same day service and called 2 companies prior to Saddleback Plumbing. They were unprofessional when even picking the phone up. Saddleback Plumbing was able to accommodate a same day visit and the technician came at the quoted time, was courteous, and professional. The problem was fixed immediately with also a plan to monitor for further future issues.
We thank you so much for having Chris take care of [our] water heater and pressure gauge assembly... the work done by Chris is super. Great chap, diligent and reliable.
I am writing this review out of nothing but respect for Saddleback Plumbing ownership and their focus on doing the right things for the right reasons. I have used Saddleback Plumbing for years, and they have been amazing every time. We recently had an outdoor plumbing issues with our drains and roots that they came out to take a look at.
Long story short, the problem was much more complicated than it appeared on the surface and Saddleback was amazing at referring us to a specialist that does outdoor landscaping, they also made sure that they were upfront about what they would be the right partner for and where there was someone else that specializes on the issue I was having.
They made me 100% whole from a cost perspective and professionals the from start to finish. It's easy to find service providers to do a job, it's really hard to find ETHICAL and HONEST businesses that will stand by their commitment to quality and customer service. People and relationships first. From the very top down, I have nothing but respect for Saddleback Plumbing and how they handled my recent service request.
Saddleback installed a water heater at a competitive price and were able to have it installed the same day I called. Their price was significantly better than another OC company for a comparable heater. Installer was friendly, professional, and knowledgable.
Our tankless water heater went out this weekend and our plumber retired. I didn't know where to turn and a friend recommended Saddleback Plumbing. I cannot thank her enough.
Mike was here to diagnose the problem and Rudy came to do the installation of our new water heater. Both of them were professional, thorough, and caring. They did not try to upsell us on the newest model, the replacement recommendation determined what best suited our needs. Excellent communication from the beginning to the very end, even during non business hours. They really care about their customers. Saddleback Plumbing is now our go to plumber!
We have a complicated situation w/ 3 zoned tankless water heaters. Tarek did a better job reprogramming them than the guy who installed them did. Many thanks.
We had Saddleback Plumbing come out to replace a broken cast iron drain line that was leaking. They made short work of it, did a great job and cleaned up after.
The technician arrived on time and fixed my plumbing problem.