Reviews

The technician was knowledgeable and fixed the problem and the customer service representative was able to meet our needs.

Excellent.


After having a flood 1 yr. 8mo. ago, I had to call after hours.Spoke with Maria who dispatched Dylan within the hour. He was great, professional and explained what he was doing to replace the pipe that caused the pin hole leak. Also called Jarvis Restoration since he recommended them. We hadn't used them but Dylan explained Saddleback Plumbing recommended Jarvis. So far we are satisfied with Jarvis and hope to use them again if the end result is postitive.

Plumber came on time, completed repair, cleaned up and explained the repair. He was courteous and helpful. Overall excellent experience.

Fast and very polite.

Honest and professional.

I needed a same day service and called 2 companies prior to Saddleback Plumbing. They were unprofessional when even picking the phone up. Saddleback Plumbing was able to accommodate a same day visit and the technician came at the quoted time, was courteous, and professional. The problem was fixed immediately with also a plan to monitor for further future issues.

Ken was absolutely outstanding to work with. He was extremely professional and represents the company very well. Work was done quickly and was to code and passed inspection the first time.

Very nice gentleman. Came early was helpful returned everything to its place