Reviews
Phoned for appointment and was given one the next day. Diane was very helpful with questions I had and made me aware of the special programs available. Bryan K arrived on time and checked everything A/C, heating and plumbing. Thanks Saddleback for having such a great staff. I give you a 10+
Our 2 year-old GE water heater broke down on a Saturday, of course. GE arranged for the part to be shipped, but we would have to wait until Tuesday. It came in early that morning, but 2 or 3 other outfits quoted days before they could come out. You guys quoted "by 1P" and showed up at 12:50! 30 minutes later, it was back on line. Your payment system uses current technology, which impressed me, too. The tech was perfect in all aspects. I will definitely refer others to you.
Saddleback Plumbing has exceptional service and excellent value! They have replaced the faucets in my kitchen and master bathroom and provided professional advice on additional services they will be doing. They are prompt, knowledgeable, respectful and advise clients on the available options for any job and how to keep the cost reasonable. I will only use them.
Plumbing "issues" can be one of the most stressful for a homeowner. But Saddleback Plumbing goes a long way toward alleviating that. We have used them for years -- and don't intend to ever switch. They are consummate professionals, showing complete courtesy to my wife and I, and, though it sounds odd to say it, they respected our house as well. Chris, the lead guy, (apologies for not remembering the name of his wingman), was personable and highly competent. I don't often write reviews, but I am compelled to do so in this case because I know there are other people out there direly in need of a company as reliable as Saddleback Plumbing.
I had a plumbing company come out for what seem like a simple request which turned quite complicated.
I contacted Saddleback to get a second opinion, and then a third company to get one more option. In the end I chose Saddleback and was glad I did as they were professional, helpful and it turned what could've been a difficult situation into a straightforward solution!
My service request was handled promptly and professionally. The service tech arrived during the specified time. The service tech was professional and friendly. I would definitely recommend Saddleback Plumbing.
Their service is excellent. Victor is a great plumber and he replaced our hot water heater. This company goes above and beyond to take care of you. We have been with them for over a decade.
Prompt and courteous service. Tech was able to find the problem quickly.
Ken has been to my house two times now and he is very professional and does excellent work in a timely manner. Thank you!